Our website address is: https://ejen.melakaprinting.my. Owned and operated by MLK PRINTING SDN BHD (1051704M)
What personal data we collect and why we collect it
When you sign-up we collect name and address, telephone, email address, user name and password. This provides us with default details for your order processing and sets up security – so viewing of your account details, designs and order history is password protected. You can edit your account details at any time. Personal data collected and/or processed by melakaprinting may include but not be limited to the following purposes:
To communicate with you;
To inform you of our products and services;
To respond to your queries;
To send you promotional material;
To comply with regulatory bodies or other government authorities in compliance with requirements under the law or towards the detection or prevention of crime and/or fraud;
For any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
We collect information to process your order, guide and enhance your online and mobile experience and to supply you with information in which you have expressed an interest. Also, to help you choose the right product and design to suit your purpose/business we ask you to make selections and choices – only the design details are collected if you choose to save or order.
When you order we allocate you a customer number, capture order details and credit card details (if applicable) to process and fulfill your order. Invoicing address and shipping address are retained when you register as a member so you do not have to enter them again. Order details are retained so you can view your order history.
When you enter credit card details you are in communication over a secure link with a direct merchant system operated by our appointed merchant. They retain details of the credit card transaction and not melakaprinting. You must enter the details for each purchase for security reasons.
To assist you with your promotions and marketing, and tailor our service to your needs we will ask you for feedback about your business and any information you may require. Supply of this information other then those that state otherwise is optional and not mandatory. All this data will be stored so we can effectively meet your needs.
Cookies
We use cookies to personalize your interface with the site. They are small packets of data stored by your browser on your computer’s hard drive to identify yourself to us. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Security
Access to your account data is password protected. Credit card details are processed by our appointed merchant’s secure server.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
